How Chicken Marsala Saved Me $200 or
There's An Hour of My Life I'll Never Get
Back!
By
Stu Cassell
Even though the event often takes place in April, my
compulsive nature forces me to make our travel arrangements well in advance of
that. In 2020 I had already purchased our airline tickets, made airport
parking, hotel and car rental reservations,
picked out our seats on all connecting flights, penciled in the date of
my next anxiety attack, (I'm a white knuckle flyer) and decided upon my in
flight beverages and psych meds, by the middle of February. Oh yeah, I also bought new underwear in case
TSA decided to pull me over for a strip search.
When we first heard about Covid-19 my family waited for a
couple of weeks and then ultimately decided to cancel the reunion. My sister and nephew from Boston, my son and
his fiancee from Seattle, and cousin from Oakland, California all agreed we'd
better skip 2020's family event. Bummer,
man!
Normally, I tried to fly on a round trip ticket with the
same airline. This time however, because
Southwest didn't have any non-stop flights to San Jose and back, I bought our
tickets going with Southwest, and returning with American Airlines.
Once we knew our trip wasn't happening I attempted to get
refunds from Southwest and American.
"No can-doodle" they both told me. Southwest at least offered me an option to
convert dollars into pesos, pesos in rubles, and then rubles into their
Southwest points that would never expire (kind of like Hostess Twinkies). "We own your soul, sucker, and now
you're ours forever!"
American Airlines on the other hand, said, "Sorry Bubala, but you cancelled your
trip too soon. There just weren't enough
people sick and dead yet when you punked out on us so your $200 plane ticket
will turn to fairy dust (as well as my
wife's) if y'all don't book another flight by July 2021."
In the meantime, my sister from Boston died in January
after a life long battle with cancer, and our 13 and a half year old dog died
two months later. It was too dangerous
in January for us elders to fly to Boston for the funeral, and after Jack died
in March, we were too depressed to think about a "vacation."
But now it's June, and I needed to do something about the
credit disappearing on July 3rd. To that
end, I called American Airlines to try to save our $200 x 2 = $400 air fares.
First, I had to navigate "Voice Mailbox Hell."
Press 1 for English, 2 for Spanish, 3 for Pig Latin, and 4
for Klingon.
Press 1 for Reservations, 2 for Inhibitons, 3 for
Compulsions, and 4 for Revolutions
"If you like the next available agent to call you
back - well, good luck with that!"
I left a trail of bread crumbs and I made my way through
the voice mail maize. Eventually, I left
a call back number and then waited by the phone as I began to sing lyrics from
the old Vickki Carr song, "Let It Be Him."
"Let is please be him, oh dear God, it must be him,
or I shall die."
A while later the phone rings. "But it's not him, and then I die."
It's a robo-call with the bogus late tax bill scam. "Hello, this is the IRS. Unless you buy
us a pre-paid Itunes gift card as payment for late taxes from 1964, we will
confiscate your house, your car, and will have your first born son put to
sleep."
I think to myself, "That's rather extreme," and
I hang up the phone with a plan to put my son in the witness protection
program.
A few minutes later American Airlines calls. It's time to get down to bidnez.
I explain my situation and ask the agent, "What can
you do to help?" He tells me that
American Airlines has several programs I can choose from to extend my credit
for the unused tickets another 18 months.
Do tell.
I have my choice of the following programs, which all
involve spending more money.
1) Buy Miles.
Sure, you have a ticket you can't use, so why not spend more money for
more airplane miles you can't use? At least you'll have another 18 months not
to use them.
2) Shop 'til you Plotz!
Mo spending, Mo spending, Mo, Mo, spending! Join our buying club and give in to your
impulse shopping urges. You know you wanna.
3) Sign up for Argentine Dance Lessons
4) Join our Clown College. Haven't you ever wondered how they squeezed
so many clowns into that tiny car? Be
part of the fun! That red nose becomes
you.
5) Book a hotel.
You don't even have to stay there - just book it!
6) Book a vacation - haven't you wanted to visit Parma,
Ohio - the white socks capital of the USA?
7) Nosh! Stuff
your fat little face, and earn miles in the process.
I do loves me some noshing, so I joined the American
Airlines Dining Club. I saw the Pasta
House was among the restaurants in their list, and after enrolling in the club
I placed my first on line order. I
ordered 2 chicken marsala dinners, which came with the house salad, pasta with
red or white sauce, and some dinner rolls.
I drove to Creve Coeur last night to get our
dinners. The food was delicious and now
my American Airlines credit is good for 18 more months.
Now my wife has to deal with hers. They wouldn't let me sign her up for the
Diners Club because we only have one credit card. They say she either has to
get another credit card or pick another way to extend the miles. Clown College it is!
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