Stuart M. Cassell
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Bridgeton, MO 63044
Profile: Property Manager with 25 years experience in mobile homes, multifamily housing, condominiums, homeowner associations, and commercial real estate. 7 years experience as an activities director. Free lance writer, author, former stand-up comic, emcee. Above average computer skill.
Education:
B.A. Liberal Arts: Wayne State University, Detroit, MI. Major: Sociology
Post Graduate Studies: Wayne State University, Detroit, MI.
Business Law, Accounting, & Principles of Management
Certifications:
Missouri and California Real Estates Sales and Broker’s Licenses
Resident Apartment Manager Certification – Home Builders Association
CPR-AED Certification – American Red Cross – May 2009
Career Experience:
2012 - Present Self-Employed
2012 CRYSTAL LAKE CLUB – AVON PARK, FL.
Property Manager: Supervision of 525 manufactured (mobile) homes, 18 hole golf course, and 10 person staff. Took over publication of monthly newsletter. Oversaw decommissioning of sewage plant. In first 3 months replaced pool pump, spa filtering system, entry gate video surveillance system, and clubhouse roof. Purchased pool furniture, umbrellas, office computer and phone systems. Aggressively reduced delinquencies. Improved communication between management and residents with weekly E-blasts and creation of lobby bulletin area. Conducted community wide inspections and sent out violation letters. Always early on monthly reports. Told by residents I accomplished more in my first few months than the previous manager did in 8 years. Held social activities and monthly safety meetings.
2009 - 2012 LAKE VERONA LODGE B & B – AVON PARK, FL.
Owner/Manager: Updated and improved historic bed and breakfast and grounds which resulted in winning the Avon Park Chamber of Commerce Beautification Award. Created exciting new website with pages of positive guest reviews and on line booking capability. Utilized social media to promote business. Increased revenue by networking with local businesses and entertainment venues. Designed new theme rooms, upgraded guest amenities, effective marketing and sales via print and internet advertising.
2002 – 2009 HERITAGE OF HAWK RIDGE – LAKE ST. LOUIS,
Community Manager/Activities Director: Responsible for five million dollars in resident amenities including a 10,000 sq. foot clubhouse, swimming pool & spa, tennis & bocce courts, golf course, pro-shop and grill. Created fun, imaginative seven day a week recreation program for active senior’s community. Built exceptional team of maintenance personnel, office staff and instructors. Produced monthly newsletter and calendar of social events. Planned bus trips to local attractions. Purchasing, and marketing. Property management responsibilities included lake maintenance, landscaping, snow removal, exterminating, cleaning, linen service, HVAC, and swimming pool contracts. Supervision of security personnel, pro-shop staff, three office assistants, golf course personnel, four swimming pool staff, and dozens of class instructors. Responsible for accounts payable and receivable, and annual pay reviews. Prepared budgets. Assisted builder via marketing, tours of property, advertising and staging of special events.
Sales and Marketing Agent: New home construction and previously owned residential properties. Held open houses, showed properties, prepared contracts, comparable sales studies, computer reports and analysis and data entry. 100 per cent contract to closing record.
1994 - 1996 TAYLOR MORLEY MANAGEMENT CO. -
Senior Property Supervisor: Administration of seventeen different entities including seven hundred and fifty homes and three hundred and eight condominiums, four apartments totaling four hundred and eighteen units, and a forty thousand square foot office building. Maintenance supervision, budget preparation, customer service, board meetings, computer reports, staff hiring, training, and firing, monthly board meetings, annual meetings, delinquency collections, and liaison with attorneys.
1990 - 1994 BRANDY STATION APARTMENTS - ST. LOUIS, MO.
Apartment Manager: Management of four hundred and twenty unit apartment complex. Hired, trained, supervised bookkeeper, full-time and part-time leasing staff, and maintenance staff. Marketing and leasing, staff schedules, timesheets, payroll, annual reviews, monthly reports. Move-in move-out inspections. Increased occupancy to 96 percent, reduced delinquencies through aggressive collections.
SPECIAL SKILLS & EXPERIENCES
Computer Experience: PC’s & Tablets, Networked Systems, DSL, Microsoft Word, Excel, Publisher, Power Point, Outlook, Windows 7, Windows 8, Windows 10, Quicken, Adobe Photoshop, PDF Creator, Photo Elf, Snag-it, Gold Wave, Skype, Studio 18, 1-Click DVD, Google Earth, Advanced System Care 3. Design and maintenance of websites. Digital photography. Various property management software. Web Master and Facebook moderator for the St. Louis Shuffleboard Club.
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